Terms and Conditions

Effective Date: 26/07/2025

Welcome to eSimla. These Terms and Conditions govern your use of the eSimla mobile application and services ("App"). By accessing or using the App, you agree to be bound by these Terms. If you do not agree, please do not use the App.

1. Use of the App

The App is intended to provide users with the ability to browse, purchase, and activate eSIM data plans. You agree to use the App only for lawful purposes and in accordance with these Terms.

2. User Account

You may be required to register for an account to access certain features. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3. Purchases and Payments

All purchases made through the App are final. Prices and available plans are subject to change without notice. Payments are processed securely through third-party providers. We do not store your payment information.

4. eSIM Activation and Compatibility

It is your responsibility to ensure your device supports eSIM functionality before making a purchase. eSimla is not liable for failed activations due to incompatible devices or incorrect installation.

5. Refund Policy

Refunds are generally not provided once an eSIM has been delivered or activated. If your eSIM cannot be activated or there is a technical issue, please contact support for review.

6. Restrictions

You agree not to misuse the App, including but not limited to: attempting to reverse-engineer the code, reselling eSIMs without authorization, or engaging in fraud or abuse of our systems.

7. Intellectual Property

All content, trademarks, and intellectual property on the App are owned by or licensed to eSimla. You may not copy, reproduce, or distribute any part of the App without prior written consent.

8. Disclaimer of Warranties

The App and services are provided "as is" and "as available" without warranties of any kind. We do not guarantee uninterrupted service or that the App will be free from errors or bugs.

9. Limitation of Liability

To the maximum extent permitted by law, eSimla shall not be liable for any indirect, incidental, or consequential damages resulting from your use of or inability to use the App or services.

10. Termination

We reserve the right to suspend or terminate your access to the App at any time, without notice, if we believe you have violated these Terms.

11. Changes to the Terms

We may update these Terms from time to time. Continued use of the App after changes have been posted will constitute your acceptance of the revised Terms.

12. Contact Us

If you have any questions about these Terms, please contact us at:

eSimla Team
Email: support@esimla.com
Website: https://esimla.com